Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CHNew Haven, INCustomer since Aug 2022
“Reviewing our current policy and suggesting changes that kept our coverage the same and lowered our price.”
- BBAnonymous, Fishers, INCustomer since Aug 2007
“We have had this agency for 18 years and have never had a problem with communication, insurance representatives, or claims. We consider.heartland a relief when we are in need of any service. ”
- PLFort Wayne, INCustomer since Dec 2025
“This was our first dealing with your firm. We appreciated the courtesy and professionalism and the outcome.”
- CBFort Wayne, INCustomer since Aug 2012
“I have always received quick and professional service from Brett Hess Insurance. My coverage is what I need and I have never had problems with a claim. ”
- CKAnonymous, Fort Wayne, INCustomer since Aug 2008
“Great personal service and fast action with claims.”
- ADAnonymous, Fort Wayne, INCustomer since Mar 2020
- SAFort Wayne, INCustomer since Dec 2010
“I’ve been you all for years and I’ve always get great service ”
- LBFort Wayne, INCustomer since Apr 2021
“Very responsive, friendly and helpful customer service.”
- CSAnonymous, Huntertown, INCustomer since Jan 2024
“They are very easy to work with. Quotes are done quickly. Very knowledgeable staff. Their customer service is awesome. I am so happy I found them.”
- SMAnonymous, Fort Wayne, INCustomer since Jan 2019
“They are always available to help or to answer any questions.”
- CBFort Wayne, INCustomer since Aug 2012
“Any time I have a need or question Heartland Insurance has always quickly and efficiently taken care of my needs. ”
- PPSpencerville, INCustomer since Nov 2023
“Your office staff was friendly and timely in their help in providing quotes. ”
- KNAnonymous, Fort Wayne, INCustomer since Mar 2015
“Rhonda and I have always felt Brett and his staff were looking after our best interest. Brett is knowledgeable about our home and auto policies while being attentive to our needs. ”
- TFFort Wayne, INCustomer since Mar 2019
“The staff at Heartland Ins was very helpful in accommodating our car insurance needs in our recent switch of vehicles. Thanks for your expertise and knowledge regarding this matter.”
- AKFort Wayne, INCustomer since Apr 2017
“no problems with my account. questions always answered in a timely manner.”

