Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BOOffice personnel are always helpful and patient.Anonymous, Fremont, INCustomer since Jul 2019
“Office personnel are always helpful and patient. If for some reason they don’t have the answer at hand they will check it out and get back with you asap.”
- JIn conversation, I tell friends they can get great service...John, Fort Wayne, IN
“Brett handles my home and auto insurance in a professional manner. He listens and helps me determine what my insurance needs are over time. In conversation, I tell friends they can get great service and great rates from Brett and Heartland Insurance.”
- RLThoughtful, quick and easy. Very good coverage for a reasonable price.Regina L., Fort Wayne, IN
- RSEveryone at Heartland has always been very personable when we had questions...R S., Fort Wayne, IN
“Heartland insurance has always been just a call away, specifically when we went through some things that required a quick response! We feel like the price we pay is more than fair! Everyone at Heartland has always been very personable when we had questions or concerns. Thank you!”
- LPWe trust your judgment on insurance matters and...Len P., Fort Wayne, IN
“We trust your judgment on insurance matters and appreciate the personal attention and ease of working with everyone at Heartland.”
- DMHeartland went above and beyond when I hit a deer and totalled my car. ThanksSpencerville, INCustomer since May 2020
“Heartland went above and beyond when I hit a deer and totalled my car.
Thanks so much!!” - MEGreat customer service!Columbia City, INCustomer since Mar 2016
“Great customer service! Always available if I have a question about my insurance.”
- GSVery easy to communicate with and great customer service.Anonymous, Fort Wayne, INCustomer since Feb 2020
- KRYou guys are amazing. Always there to help me when I need it.Anonymous, Fort Wayne, INCustomer since Aug 2019
- MMAlways available to answers questions and give support when needed. AlwaysAnonymous, Fort Wayne, INCustomer since Feb 2011
“Always available to answers questions and give support when needed. Always keeps us informed of changes and important information we need. Very friendly!”
- CHNew Haven, INCustomer since Aug 2022
“Reviewing our current policy and suggesting changes that kept our coverage the same and lowered our price.”
- BBAnonymous, Fishers, INCustomer since Aug 2007
“We have had this agency for 18 years and have never had a problem with communication, insurance representatives, or claims. We consider.heartland a relief when we are in need of any service. ”
- PLFort Wayne, INCustomer since Dec 2025
“This was our first dealing with your firm. We appreciated the courtesy and professionalism and the outcome.”
- CBFort Wayne, INCustomer since Aug 2012
“I have always received quick and professional service from Brett Hess Insurance. My coverage is what I need and I have never had problems with a claim. ”
- ADAnonymous, Fort Wayne, INCustomer since Mar 2020
